There will be times when the weather in the Channel Islands wins and we have to suspend our seaplane operations. However, having analysed over 5 years of wind and visibility data, we have a good idea of how often during the course of a year we will make an operational decision not to fly from the harbours. The safety and comfort of our passengers is our number one priority. It is not as simple as saying if the waves are above X feet in height or the wind is above Y knots then we ground our aircraft at the harbour. Wind direction and how it interacts with the tide certainly plays a factor, as do things like wave frequency and speed, and whilst the DeHavilland Turbo Beaver and Single and Twin Otters are the best seaplanes in their class for our environment, passenger comfort and safety will always determine whether we operate from the harbour.
However, given that we live on a group of islands in the Channel we thought it wise to have alternative plans in order to help our passengers get to their destinations safely. We will always look to stay one step ahead of the weather and will communicate with you to keep you up to date with the status of your flight. The cancellation of one of our seaplanes does not mean that Clear Harbour Airways will not work to get you to your destination. If we cannot fly from the harbour, we will transport you in our vehicle to the airport from St Helier or St Peter Port where we will have our own standby plane to cover such operational difficulties. We will then deliver you back to our terminal in town. After all, we are providing a capital to capital service.